Privacy Policy of osl8 Support Services

osl8 Support Services operates the osl8.life website, which provides various services.

This page is used to inform website visitors regarding our policies with regard to the collection, use, and disclosure of Personal Information of anyone using our online services or the osl8 Support Services website.

If you choose to use this site or our online services, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect is used for providing and improving our services. We will not use or share your information with anyone except as described in this Privacy Policy. Our Privacy Policy was created with the help of the Privacy Policy Template, the Privacy Policy Generator, and other online sources of Privacy Policy information.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://osl8.life, unless otherwise defined in this Privacy Policy.

Who we are

This website is owned by osl8 Support Services (osl8) and features content created by agents and associates of osl8. The website address is: https://osl8.life. The website is managed by a team of agents and associates of osl8, whether paid (employee or other third party service provider) or unpaid (pro-bono or volunteer); you can read more about us here: About Us

The information collected and shared via this site may not be owned as traditional property (intellectual or otherwise) may be owned. Except where noted (see Attributions page) most original content is shared via the Creative Commons Attibution-ShareAlike 4.0 International license. Externally linked, embedded, or submitted content may be owned by the respective creators or owners of said content, including comments made by site or forum members.

Except for some forms of metadata collected systematically by this website (excluding comment or newsletter subscription metadata; see Cookies and Google Analytics sections), we only have access to information about you that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to provide support or deliver services for which you have signed on.

If you sign-up to receive a periodic newsletter or similar communications we may contact you via email in the future to tell you about new ideas, offerings, programs, site launches, or changes to this privacy policy. You have the opportunity to opt-out of such communications at any time.

To contact us, please click here: Contact Us

What personal data we collect and why we collect it

We collect personal data from people who visit and become members of this site, the forum site, or anyone who contacts us via this site, email, or through other electronic means. Some of the information collected could include name, email address, personal account preferences, geographical information, transactional data, and technical data.

This data is collected when a person completes the following actions: registers as a site member, subscribes to our periodic newsletter, submits a contact form, submits a payment, leaves a comment, or participates in our online forum.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: Gravatar Privacy Policy. After approval of your comment, your profile picture is visible to the public in the context of your comment. Alternatively a different profile picture or other personal media of your choosing and which you provide may be publicly available and shared by osl8.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Content from other websites

Content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

Our site may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Children’s Privacy

Our site and services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can perform necessary actions to protect their privacy and help ensure their safety in any ways we can.

Cookies

Cookies are files with small amounts of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collect information and to improve our services. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our services.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

For more general information on cookies, please read “What Are Cookies”.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from Google Analytics Privacy Policy. In order to be compliant with newer regulations Google includes a data processing amendment. The data we collect will be processed anonymously and “Data sharing” is disabled. We don’t use other Google services in combination with Google Analytics cookies.

How we protect your data

We value your trust in providing us your personal information, thus we strive to use all reasonable and acceptable means of protecting it. However, no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

When you submit sensitive information via the website, your information is protected both online and offline.

All content on this website, and all transmissions of data to and from the website, are encrypted with secure server software (SSL), using a SHA-256 with RSA Encryption certificate. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Administrative access to data list limited only to the management team who need the information to perform a specific job (for example, troubleshooting tech problems you’ve inquired about), we regularly review the latest data protection guidelines and regulations. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Who we share your data with

In this section you should list all transfers of your site data outside the European Union and describe the means by which that data is safeguarded to European data protection standards. This could include your web hosting, cloud storage, or other third party services.

European data protection law requires data about European residents which is transferred outside the European Union to be safeguarded to the same standards as if the data was in Europe. So in addition to listing where data goes, you should describe how you ensure that these standards are met either by yourself or by your third party providers, whether that is through an agreement such as Privacy Shield, model clauses in your contracts, or binding corporate rules.

When a person subscribes to our newsletter, the person’s name and email address is sent to our email newsletter account with SendInBlue. To learn more about how SendInBlue handles privacy concerns, click here: SendInBlue Privacy Policy

When a person completes a payment on this website, that person’s payment information is sent to either PayPal or Stripe (credit cards) for payment processing. You can view PayPal’s privacy policy here: PayPal Privacy Policy; for Stripe’s privacy policy, click here: Stripe Privacy Policy

We may employ other third-party companies and individuals due to the following reasons:

  • To help facilitate delivery or tracking of our services or currency exchange;
  • To perform services relating to services we provide to you;
  • To provide services on our behalf when we are not able or best suited to do so;
  • To assist us in analyzing how our services are used; or
  • To avoid spam or provide other security and quality assurance services

We want to inform our users that these third parties have access to some of your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. See “Cookies” section for information about retention of data stored in cookies when using this site.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Updates

We may update this privacy policy from time to time. If we update our privacy policy we will post the changes on this page. If the update in our privacy policy affects the use of your personal information we will do our best to contact you by email to seek your consent to the use. Continued use of the service will signify that you agree to any such updates.

We believe this website is compliant with all applicable laws, including GDPR. If you feel that we are not compliant, or that we are not abiding by this privacy policy, you should contact us immediately.